FAQs

In our FAQ section you can find all you need to know about our products, for example how to choose the right patch, information on size, the fabric we are using, how to fit a patch to glasses, delivery costs and where you can purchase adult patches.

Eye Patches

Our adult-size patches can be purchased from the Ideal Eye Patch Shop online.

Our eye patches are made from Oeko-Tex® certified materials, so you can be confident of using them on sensitive skin, unless a child has an allergy to polyester (thread) or cotton fabric. The elastic is latex-free and is made from nylon and elastane.

The layers of fabric are breathable and comfortable on the skin. The inner blackout layer ensures comfort against the skin and absorbs or wicks away any moisture.

Our Eye Patches are packaged in a RPET (Recycled-Polyethylene-Terephthalate) box. This material has a low carbon footprint, is recyclable and has strong environmental credentials. The box is ideal for storing the patch in between uses.

Our Eye Patches are 7cm by 5.5cm with the tip of the cone approximately 2cm away from the eye. The elastic for around the head is 35cm long and stretches to over twice that length.

It is possible to wear an eye patches under the glasses if there is enough distance between the eye patch and the back of the lens.

You can also wear an eye patch over glasses; however, the patch might be less effective as an occlude.

Yes, they are. The Eye Patches should be hand washed with mild detergent in cool water and air dried to maintain their shape and appearance. We recommend to hand wash them regularly.

Ensure the patch is comfortable and fits snugly against the eye by adjusting the position if necessary, so there are no places to peep.

All our Eye Patches can be used on either eye equally well.

Yes they are, but we recommend that young children are supervised while wearing our Eye Patches. As with headbands and other elasticated headwear, the patch could be pulled down so that it hangs around their neck.

This does not present any immediate danger, since the elastic is loose. However, there is a potential strangulation hazard if the patch became snagged on play equipment or similar.

Glasses Patches

All our Glasses Patches are 11.5cm long and 6cm wide (5 x 2.5 inches). The patches are designed to fit most young children’s glasses frames and can be adjusted when worn to achieve the best possible fit.

Our adult-size patches can be purchased from the Ideal Eye Patch Shop online.

Our Glasses Patches are made from layers of breathable fabric that is hypoallergenic and comfortable on the skin. The inner blackout layer ensures comfort against the skin and absorbs or wicks away any moisture.

Yes, they are. The Glasses Patches should be hand washed with mild detergent in cool water and air dried to maintain their shape and appearance. We recommend to hand wash them regularly.

All our Glasses Fun Patches are symmetrical in shape and can be worn on the right or left eye. Most pattern designs are suitable for either eye. However, some Glitz and Glow Patches and patches with larger scale designs have right or left eye options.

The patch fits inside the glasses frame. It has three buttonholes and an elastic strap to attach at the side and through the nose piece, if there is one, or by the elastic if not. For full details please see the instructions.

Ensure the patch fits snugly against the eye by adjusting the position if necessary, so there are no places to peep. Correctly fitting glasses are essential to keep the patch in place. If the glasses slip down the nose, so will the patch. You can use glasses retainers around the head or behind the ears. Also, make sure that the elastic strip covers the single buttonhole again after inserting the nose piece.

Yes, the patch is easily removed and re-fitted to different frames.

Orders, Payment and Delivery

  • Within the UK: Charges start at just £3 for tracked and signed delivery. The amount is calculated and shown in the shopping cart before you buy. In the UK we offer a Special Delivery (next day) service. Please note that any orders placed after 1pm will be shipped on the next working day.
  • Outside the UK: Charges start at £4.00 to destinations elsewhere in the world. The amount is calculated and shown in the shopping cart before you buy. We are afraid special delivery is not available, but we offer a tracked service.
    We are unable to guarantee when overseas orders will be delivered.

When you pay through PayPal, the amount due is automatically converted into your home currency and it is this amount that will show in your PayPal account and on your statement.

If you are paying by card, the amount you pay will appear in GBP and will be converted by your card provider but not shown on the screen. Please use the Currency Converter in the shopping cart to see the approximate amount due in any currency.

Yes, it is. Payment can be made through PayPal or WorldPay. Once you select your choice of payment method you will be directed to the secure PayPal or WorldPay websites.

All payments are managed by trusted external payment solutions (PayPal, WorldPay).

We are very sorry, but this service is not available. Please order online, it is safe and secure to do so.

We aim to despatch orders within 24 hours of receipt, excluding Bank Holidays and weekends. Goods are sent by Royal Mail in the UK and Ireland and by Deutsche Post for overseas orders. Delivery times for these delivery services vary depending on the delivery location. A signature will be required upon delivery. Please contact us if your order needs to be sent more urgently. There will be an additional shipping charge for an express service.

Please allow a reasonable time for the delivery, 7 working days in the UK, 10 working days within Europe and up to 21 working days for the rest of the world. Contact us at contact@kaypictures.co.uk if your order is not delivered within this time frame.

If you want to return an item you must contact us via email for a returns number and address to send the goods back to.

Under the Consumer Contracts Regulations, you must contact us within 14 days of receipt should you wish to cancel your order. You have another 14 days to return the goods once you have informed us.

We will refund you within 14 days of receiving the goods back.

You are responsible for the cost of returning the goods unless they are faulty or wrongly supplied by us. We recommend that you use a signed for service to return goods to ensure that they are received by us.

Yes, we do. We sell to distributors and eye professionals through our main business Kay Pictures Ltd. Full information is available at our website www.kaypictures.com

Couldn’t find what you were looking for?

Send us an email to contact@kaypictures.co.uk or call us on +44 (0)1442 823507 and we will be happy to assist.